Yalla Club & Play Games

Data Deletion / Data Subject Rights Request

Last updated: 2026-05-22

This page documents how to exercise your GDPR, UK GDPR, CCPA, CPRA, and similar data-subject rights. For just deleting your in-app account (the common path), see Delete your account instead — this page covers the formal regulatory requests.

Rights covered

Right	Region	How to request
Right of access	EU / UK / CA	Email request
Right of correction (rectification)	EU / UK / CA	Email request OR in-app Profile → Edit
Right of deletion (erasure)	EU / UK / CA	Settings → Delete account (in-app) OR email request
Right of portability	EU / UK	Email request
Right to object / withdraw consent	EU / UK / CA	Email request OR Settings → Notifications (push)
Right to opt out of sale / share	CA (CCPA / CPRA)	We do not sell personal information; nothing to opt out of

How to file a request

Email support@majlisgame.com with subject line:

Data subject request — <right name>

Example body:

- Display name in app: Player_98765
- Numeric ID: 12345 (if known)
- Email tied to account: jane@example.com
- Region: EU / UK / California / Other
- What I'm asking for: copy of all personal data you hold about me

We will:

Acknowledge your request within 5 business days.
Verify your identity (typically by confirming the account's signed-in email or asking you to verify from in-app).
Respond within 30 days of the request (extendable by an additional 60 days for complex requests, with notice).

If we cannot honour the request (e.g. you ask us to delete data we are required by law to retain, such as transaction records for tax purposes), we will explain why in writing.

Authorised agents

You may use an authorised agent to file a request on your behalf. The agent must provide written authorisation signed by you and verification of their authority. We may also separately verify your identity by contacting you through the email tied to the account.

Appeals

EU / UK: lodge a complaint with your national data protection authority. UK: ico.org.uk. EU: edpb.europa.eu/about-edpb/board/members.
California: file a complaint with the California Privacy Protection Agency (cppa.ca.gov).

Records of requests

We keep an internal log of data-subject requests (date, type, outcome) for 3 years for audit purposes. This log does not contain the substantive content of your request, only the metadata of when and how it was handled.

Contact

Email: support@majlisgame.com